Zet Buzz Privacy Policy — Our Commitment to Protecting Your Data

Zet Buzz is a trusted online gaming and Sports Betting platform built for Bangladeshi users. We place the utmost importance on the privacy of every player on our platform. This Privacy Policy explains how Zet Buzz collects, stores, uses, and — where necessary — shares your personal data with third parties.

This Privacy Policy applies to the zetbuzz.biz website, our mobile application, and all digital services offered by Zet Buzz. It takes effect as soon as you access or register on our platform.

We believe transparency is the foundation of trust. That's why this Privacy Policy is written in clear, plain language — so you can easily understand exactly what Zet Buzz does with your data. If anything is unclear, reach out to our support team; we're always ready to help.

Zet Buzz only collects the information necessary to provide our services. We have no interest in data we don't need — and we don't collect it.

We also collect information you choose to provide voluntarily, such as details submitted in support tickets, feedback given in surveys, or information shared when participating in promotions.

Zet Buzz uses your data only for specific, lawful purposes. We never use your information for any other purpose without your consent.

• Account Creation & Management: To complete your registration and keep your account active.
• Payment Processing: To process deposits and withdrawals securely and promptly.
• Identity Verification (KYC): To verify user age and identity in compliance with legal obligations.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Service Improvement: To analyse usage patterns and deliver a better experience.
• Customer Support: To quickly resolve your questions and issues.
• Responsible Gaming: To monitor playing habits and offer support when needed.
• Marketing Communications: To send you relevant offers and updates, only with your consent.

Zet Buzz never sells or transfers your personal data to third parties for commercial purposes. However, limited data sharing may be necessary in certain specific circumstances:

• Payment Provider: Limited data is shared with Mobile Pay, Nagad, or other payment services to process transactions.
• Technology Partners: Encrypted data shared with cloud service and security partners for platform operations.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Limited data sharing with organizations that prevent online fraud.

All of our third-party partners operate under strict confidentiality agreements. They may only use your data for specified purposes and are not permitted to share it with anyone else.

Zet Buzz uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help our website recognize you.

• Essential Cookies: Essential for login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, or game settings.
• Analytics Cookies: Helps us understand which pages are most visited and where issues may arise.
• Marketing Cookies: Used only with your consent to show you relevant ads.

You can disable non-essential cookies at any time through your browser settings. However, doing so may limit certain features of the platform.

Zet Buzz follows the highest industry standards to protect your information. Our security measures are multi-layered and regularly updated.

• For all data transmissions TLS 1.3 / SSL 256-bit Encryption is applied.
• Stored data is protected with AES-256 encryption.
• Regular third-party security audits and penetration testing.
• 24/7 real-time security monitoring.
• Staff access to data is restricted and logged.
• Data backups are stored on secure, encrypted servers.

Zet Buzz retains your data only for as long as necessary. Once the retention period expires, data is securely deleted or anonymised.

• Account Details: For the duration of active account use and 5 years after closure (as required by law).
• Transaction Records: 7 years, as required by financial regulations.
• Support Conversations: 2 years after a matter is resolved.
• Cookie Data: Session cookies are deleted when the browser is closed; all others last up to 1 year.
• Marketing Information: Deleted immediately upon opt-out.

As a Zet Buzz user, you have the following rights. Contact us at any time to exercise them.

Zet Buzz is an adults-only gaming platform. We do not collect data from anyone under the age of 18, and their participation on this platform is strictly prohibited.

• Age verification is mandatory during registration.
• In suspicious cases, we may request additional proof of age.
• Any account found to belong to a minor will be closed immediately.

Zet Buzz may update this Privacy Policy at any time as needed. Revisions may be made due to changes in technology, legal requirements, or business operations.

• For significant changes, advance notice will be sent to your registered email address.
• The date of each update will be clearly displayed at the top of this page.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
• If you do not agree with the updated policy, you have every right to close your account.

For any questions, requests, or complaints about our Privacy Policy, please contact our dedicated Privacy Team. We typically respond within 24–48 hours.

Thank you for reading our Privacy Policy in full. We are grateful for your trust in Zet Buzz. We remain committed to protecting your privacy and ensuring our Privacy Policy upholds the highest standards.